Shipping Information

At KlickGaming, we aim to provide fast, reliable, and secure delivery for all orders. Once your order is placed, it is processed within 1–2 business days. After processing, your items are shipped directly from our partnered fulfillment centers, depending on product availability and your delivery location.

Shipping times may vary based on the destination, product category, and carrier operations. While most orders arrive within the estimated timeframe shown at checkout, occasional delays may occur due to customs processes, courier workload, or circumstances beyond our control.

You will receive a tracking number as soon as your order has been shipped so you can follow your package’s journey in real time.

If you have questions regarding your shipment or encounter issues with tracking, our support team is available at support@klickgaming.shop to assist you.

🔄 Return & Exchange Policy

We value your satisfaction and want you to feel confident when shopping with us. However, due to supplier and warehouse policies, certain items cannot be returned or exchanged.

Non-Returnable & Non-Exchangeable Items

This product falls under the following rule from our supplier:

“This item is non-returnable and non-exchangeable.”

This applies to products that:

• Are shipped directly from specialized third-party suppliers

• Are classified as electronic equipment or accessories

• Cannot be restocked or reshipped once opened

• Involve safety, hygiene, or warranty-based restrictions

For this reason, once an order has been processed and shipped, we are unable to offer returns or exchanges for this category of items.

🛠 Defective or Damaged Items

While returns are not allowed, your purchase is still protected.

If your item arrives damaged, defective, faulty, or not functioning as described, you may contact us within 48 hours of delivery with:

• Your order number

• Clear photos or videos showing the issue

• Description of the problem

Our team will review your case and work with the supplier to find the best possible resolution, which may include:

• A replacement (if permitted by supplier stock)

• Partial refund

• Store credit

We are committed to ensuring that every customer receives their order in proper working condition.

📩 Contact & Support

If you have any questions regarding shipping, delivery, or product issues, you can reach us at:

📧 support@klickgaming.shop
We typically respond within 24–48 hours.

Thank you for choosing KlickGaming — your trusted source for curated gaming gear.